Privacy policy

We (meaning G-Tek International Ltd trading as GroWorks, Company No. 11607840 whose Registered Company address is at Unit F16 Northfleet Industrial Estate, Lower Road, Gravesend, DA11 9SW, England; and any other companies or businesses which that company may be a shareholder in or in any holding company of that company) are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

This Privacy Policy is subject to our Terms of Use and may be updated from time-to-time, without notice to you. The most recent terms of the Privacy Policy will apply to you, from the date of the amendment, in relation to you viewing and your use of the site and continued use of the Site will signify that you agree to any such changes.

By using the site and not advising us to the contrary, you agree to us using the data in the way set out in this Privacy Policy.

We will treat all your Personal Information (i.e. any personal information which you may provide to us via the Site - meaning the website located at www.groworks.co.uk or any URL which may replace it and/or also any URL which maps (i.e. sends a user to the same website) as confidential (although we reserve the right to disclose this information in the circumstances set out below).

What information we collect

When you shop on this site, we will ask you to input and will collect personal Information from you; such as, your name, e-mail address, billing address, delivery address, telephone number, product selections, (credit card or other payment information - according to PayPal terms and conditions). We may also collect information about where you are on the internet, your browser type, the country where your computer is located, the pages of our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website ("User Details"). We may collect this information even if you do not register with us.

Data recorded by the site allows us to recognise you and your preferred settings; this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies (i.e. small text files which the site places on your computer's hard drive to store information about your shopping session and to identify your computer). Most browsers can be programmed to reject, or warn you before downloading cookies, information regarding this may be found in your browser's 'help' facility.

How we use information about our customers

We may use your information for the following purposes:

Processing your orders

For statistical purposes, to improve the site and its services to you

To serve site content and advertisements to you

To administer the site

In relation to your preferences and email updates

To notify you of products or special offers that may be of interest to you

You agree that you do not object to us contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations 2003.

In order to effectively process credit or debit card transactions it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose.

In the event that you do not wish to be contacted about products, promotions or special offers which we feel may be of interest to you, simply unsubscribe from our contact list at any time by clicking on the link provided in the promotional email or by unsubscribing via the site.

We do not store credit card details nor do we share customer details with any third parties.

How to find out what information we hold about you

You have the right to request a copy of any information that we currently hold about you. In order to receive such information please send your contact details including address and payment of £2.95 to cover administration expenses to the following address:

GroWorks (Privacy)

Unit F16 Northfleet Industrial Estate

Lower Road

Gravesend

DA11 9SW

Cookie Policy

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer or mobile phone (referred to here as a "device") browser from a website's computer and is stored on your device's hard drive. Each website or third party service provider used by the website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website or third party service provider to access the cookies it has already sent to you, not the cookies sent to you by other sites or other third party service providers.

Cookies record information about your online preferences and allow us to tailor the websites to your interests. Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user and accordingly you may not be able to take full advantage of all of the Expat Hamper website features. Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.

This site uses some unobtrusive cookies to store information on your computer.

Some cookies on this site are essential, and the site won't work as expected without them. These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.

We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you're not happy with this, we won't set these cookies but some nice features of the site may be unavailable.

If you choose to disable cookies in your browser, then you cannot place an order on the website. You will only be able to navigate the site.

GroWorks does not sell your the information we collect from our website to third parties or other advertising networks. Certain areas of the site may use cookies to function properly, however we want to ensure our users know that cookies are not viruses and the cookies we use cannot cause damage to your computer or be used to detriment your browsing experience.

This website uses cookies to improve service. By using this site, you agree to this use.